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FAQ
Storage
After you get your order by Royal Mail or collection, all the cheesecakes will be stored at the fridge and these ones will last up to 5-6 days in the fridge. Serve at room temperature if you prefer.
UK Delivery
Orders are processed within 2-3 business days from the time of purchase. Once your order has been shipped (between Monday and Wednesday), you will receive a confirmation email with tracking information.
If you need to order for a later date or you need next day delivery special please send me a message.
Please note that there may be some delays with the Royal Mail that are out of my control.
Can I freeze my cheesecake??
If your order was delivered by Royal Mail, no, once your product has been delivered it should not be frozen.
Returns, Refunds & Cancellations Policy
Due to the perishable nature of our products, we do not accept any returns, refunds, or cancellations of orders. This policy applies to all items, including gift cards. Once an order has been placed, it is final and cannot be modified or cancelled.
We take great care to ensure the highest quality and freshness of our products. If you experience any issues with your order, please contact our customer support team, and we will do our best to assist you.
Thank you for your understanding.
Are the cheesecakes suitable for people with nut allergies?
No, because all our cheesecakes are baked in the same kitchen.
Cheesecake Toppings
To preserve the perfect texture and taste during Royal Mail delivery, we include the toppings of the pistachio cream spread and freshly chopped pistachios in separate containers, and also the dulce de leche and lotus biscoff topping.
Collection
You can collect for free our cheesecakes and minicheesecakes, slices at the Wirral. Once you placed your order, you will get an email with all the information.
Shipping Costs
Calculated at checkout but normally the Royal Mail 1st Class Delivery is 4.79 for all our products.
If you need Next Day Delivery please contact me.
Free delivery only for orders from £40.